AmyC
Expert Alumni

State tax filing

I have tried different age scenarios and am not able to duplicate your issue. Review your state entries and if you can't find the issue try the following.

 If you are using the:

  • desktop - check your software is up to date
  • online software, you may want to delete your state. 

Log out of your return and try one or more of the following:

  • Don't use Internet Explorer.
  • Clear cache and cookies,
  • Sign in using a different browser.
  • Sign in using a different device
  • Log back into your return.

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