It depends on your situation.
If you are filing in more than one state, then you might need to follow instructions on filing in multiple states. If you are however filing in one state (resident state), then the state tax withheld should flow directly to your state return without any issue.
Please check your input in the Wages and Income section to make sure your entry was correct. You could also delete the W-2 and reenter this to try and correct the issue.
Try to clear Cache before entering the W-2 again.
@Liz-NY
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