State tax filing

Let's see if we can eliminate the error.  

I tested a scenario on my end with good results.  Here are the steps I used.

1. In the federal section search for w2 and then click the Jump to... link
2. Edit beside the W-2 in question
3. Make sure the NY state wages are in place in Box 16.
4. Finish the W-2 and then income section (Continue)
5. Go to the NY return to review.  When asked 'Were all of your wages earned in NY? Select No
6. Select Edit next to the W-2
7. Select Allocate by Percentage
8. Enter 0 for the NY Percentage
9. Continue and you should see the NY state refund

I had no errors upon review of the NY state return.  See the images below for assistance.