State tax filing

I have efiled my MN return four times now and got 4 rejections.  Each time the message says "none" and "none" as described by others in this string.  Per one TT reply on another string I reloaded the TT software before the 4th try but made no difference.  The instructions for that download told me how to reload the state TT software but that path wanted me to pay $40 to reload state.

Since it is so extremely difficult to get a live TT agent on a call, it would help if a TT agent would reply in this string and tell us all 1) specifically what the issue is, 2) when it will be fixed, and 3) verify that each of us will get our $20 efile fee refunded.