E-Filing State Taxes After Federal Taxes

I have e-filed my Federal return AND already received my refund.  When I log on to file my State return, the program tells me that I have NOT e-filed my Federal return.  If I try to e-file again then the message is that I am making a duplicate filing.  The problem is that I cannot file my State return because the program does not recognize that I have already filed my Federal return.

 

I have updated the program and still no go.  Anyone know a solution.

 

Tried the Turbotax phone number but keep getting disconnected -- not much help there.