State tax filing

I tried this plus reloading my CD plus receiveing a download from TT plus shutting down my computer, my wifi, my router for at least a minute...nothing works. I did hear someone from TT while working with them that NYState would not accept on-line returns until Feb 7th but never could get that confirmed. I don't think  I have a computer internet problem since i can download , email, browse, etc. I give up.

Thanks