State tax filing

My husband and I have 10 kids at home still, which we support 100%. We paid $16,200 in rent this year, which hasn't changed in the last 8 years that I've filled with turbo tax. We've gotten the refund every year, but this year it didn't give it to me. We make well under the $69,000 or whatever it is. I already submitted the e file thinking it was going to pop up with the form for me to submit afterwards, but it didn't. We normally receive $2000+ from the renter's rebate so I'm bawling my eyes out right now because I screwed it up somehow. What do I do?