State tax download does not work

Just tried to download the state tax portion of TurboTax 2022.  Downloaded both VA and DE since I moved to DE in the middle of the year ($40 to download to the DE state tax program).  I get a message that Your software is up to date.  But it appears that the two state products never installed because when I go to run the VA state taxes, it wants me to download it again.   I am caught in a loop.  Anyone have any suggestions how to fix this issue?