The link posted as a reply to me seems to be mostly useless.
The link takes me to:
"TurboTax CD/Download software
- Go to our Contact us page
- Select your product and edition, ask your question, then select Continue
- Enter your contact info, then select Get the phone number
The above is the most efficient way for you to connect with the right person. If you still need help, you can contact us at [phone number removed]."
However, when I click the Contact Us link in step 1, it ONLY gives me the same phone number listed in the last line. There is NO place to select my product and edition as step 2 says there will be. There is no place to enter my contact info for someone to call me as step 3 says there will be. This is incredibly frustrating!!!
When I call that number (since I have no other options) [phone number removed] the TurboTax automated answering thing just gives me the runaround.
I spent a lot of time writing out a clear explanation in my post of what I believe is a problem in TurboTax. I would appreciate some useful communication back, or a way to speak to a person.
