TTax responded and that you can see in the question area. In calling, I could not get through to anyone but their 1st line responders who I question even knew anything about taxes. When the person I was speaking to kept calling the State of Georgia the IRS I knew I was talking to the wall. If you do not know the difference between a state and the IRS why are you answering questions. I gave up which I believe is what they want you to do. My feeling TT is not what it used to be, an exception tax filing program. You used to be able to call in and speak with seasoned tax responders who did not give you incorrect answers and they actually knew the program.
I think their response to you is probably an auto generated response wanting you to purchase their Audit Defense and their question asking for the letter reference number which I believe is only on IRS letters, not on a state letter is not applicable to a state return. When I called they asked me for the IRS reference letter number and I kept saying this is from the state of Georgia, not the IRS.
