I efiled with Turbo tax March 2022 with both the fed and the state (CA) I have received my fed return but nothing from CA> I called the Franchise tax board of CA and found that they have no record of the file. Turbo says that the state must pull from the servers but the Rep of the FTB CA doesn't agree. It the responsibility of the taxpayer to transmit their returns. I paid TT for this service.
I may now be responsible for late fees and penalties.
Please explain why I rely on TT but this service was not fulfilled.
thank you
Markmo
