Thanks for weighing in, @NJres and @tax94 . When I was on the phone with Intuit agents, they swore that they'd never seen this bug before and I had to be the only one experiencing it. They also refused to escalate to their Dev team.
Now that we have confirmation that there were at least a few of us all impacted by the same issue (and likely many more, who just haven't posted here), I'm inclined to reach back out to Intuit and ask for some kind of partial refund. Their software defect cost all of us time and potentially money. Maybe if we all call in they'll escalate the issue and be more likely to address it.
