State tax filing

Hello Lena,

 

     If I go to submit the NY state return, TurboTax says I owe the full tax amount.    The last time I filed two states together (instead of one state then purchasing another state afterwards), I don't remember this happening, as the NJ refund I believe covered the NY bill.  

 

I need help, and would be willing to pay for a premium TurboTax service if one exists to assist with a return already submitted through the desktop application.  Could you provide suggestions?  Can anyone?  Thanks