Cannot file Kansas without Fed Filing

Trying to help a family member with his taxes.  It should be easy I thought!

He had no income other than SS, so the first thing TT told me was that he didn't need to file Federal... but then they took me through his Federal taxes "just to be sure"

Same result, owes nothing.....

So we went to the State of Kansas process.... again owes nothing.

When it came to electronic filing, TT said the Federal form was not eligible for e-filing... ????


....so I downloaded and printed it.... but the Kansas form cannot be e-filed without the Federal form


Now what?

Thanks,

Ryan