@HeatherPLO I'm afraid you are missing the point. This is a known, recurring issue where the TurboTax software states the incorrect amount, even after updating. This issue should have been fixed a year ago or more. We should not have to 1) call support, 2) wait on hold forever, 3) explain the situation and be lucky enough to get someone who understands (it took me several attempts), 4) have them forward the overcharge info to billing, and then 5) wait 30 days for resolution.
Everyone else: After a follow-up call, I learned that the 48-hour timeline given me by the TT support rep was incorrect. It can take up to a month. We'll see.
