It worked! Thank you so much to dbtucker65! Thanks to all who tried to help me out of this crazy predicament. You saved my day and night. You should be replacing those incompetent "techs" who can't help the customers properly. (During the deleting process, my First Name stubbornly remained uncorrected for a while.)
And to TurboTax, I want to say they should fix this looping problem immediately.
