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State tax filing
This was a non-response by Turbotax. I called support mentioned billing issues and was given the "let me put you on hold while I research your issue" BS. I was eventually told that I was being sent another link by email and I should follow that link and the person "hoped it would solve my problem and explain the issue, but didn't know". What it was a older link to this same bait and switch tactic from 2021, with the BS rational that Intuit reserve the right to change the price at any time. The person complaining had the whole thing screen printed with the deceptive pricing clearly showing immediately before filing as $20.
‎April 9, 2022
1:25 PM