Not sure the fault is with TT. I use same set up and got same message concerning missing form. After a few days I was able to file. Received my Fed and State refund. Fed was exactly what I was expecting but NJ direct deposit was significantly less than the form showed. Called and actually talked to a rep for NJ who said I had taken something as credit against retirement income that was not allowed. Went back to form and was not able to understand error. Called to make appointment for explanation but asked for copy of their calculations before setting up appointment. Received copy in 3 days but was in computer form and did not match up so I set it aside to come back and look again. A few days later I received a paper check for the missing amount with the explanation that my bank numbers were incorrect so I was receiving a paper check. My original refund was by direct deposit so I know the bank numbers were OK. Haven't worked it all out but I got back exactly what TT said so I am not pursuing it further. Good luck. I have been using TT for over 25 years and expect to use it again next year. The customer service people from NJ were very polite and seemed to be very willing to help but I'm still not sure what the guy behind the curtain was doing. (Maybe he was the wizard.)
