I am trying to e-file a California return with a form 593. Here is the error I receive:
| What happened |
| |
| /CA-Return/CA-ReturnData/CAForm593/RemitterInformation/EntityInformation/Other - Data in the return is missing or invalid. Please double check your entries. For Form 593 withholding, for the withholding agent, either enter the individual information or the business information. Do not enter both. Additionally, the correct withholding agent ID number type (EIN, SSN, etc.) must be entered for either the individual or business. |
It is not very specific. I spent 1 hour on the phone with a turbotax software rep as we filled in the form the way turbotax wanted it and it was rejected. He then sent me to the tax department where I spent another hour and a half with a tax person trying to solve this and it was rejected 4 more times as we tried various options to get it to work. I e-filed last year and it was fine. I tried completing the form exactly as last year and it still would not work. It appears there may be a problem with this particular form. Has anyone found a workaround? I would rather not have to mail in the return. TT appears to be asking for me to put in information that is not required on the form, but I can't be certain and the TT help desk did not have an answer for me either.
