Cynthiad66
Expert Alumni

State tax filing

Sounds like you may indeed be caught in a computer loop.  Let's delete cookies, history and reboot.  We have not identified any programming issues on the NY education deduction so this could be just a computer hang-up.  

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

 

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

 

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"