State tax filing

This does not work! THIS IS A MAJOR BUG!  I am no tax expert and expect this program to do it for me!  I have already filed my taxes and could not figure out why the Oklahoma taxes are so low.   I understand now.  it put all the capital gains as Oklahoma exclusion.  What a mess!  I will have to try and file an extension.  Where do I get a refund of the price I paid for this horrible program?  As an aside, I upgraded today and it took the distributed dividends off the K1 form.  Now what, geez.  This is not to mention many little annoying bugs in the step-by-step.  Very sloppy program.