I've completed my Federal tax entry and review and am now working through my NY state return, when I've hit a loop that I cannot get out of. I'm using the desktop edition of Premier and have downloaded the latest update, but every time I relaunch I get placed right back in the middle of the loop, with no apparent way out.
We made eligible withdrawals from a 529 plan to pay for qualified K-12 tuition for our child, and received a 1099Q, so we entered that info on the Federal form: it recorded the withdrawal as income but it subsequently got zeroed out as an eligible deduction/expense. The software never explicitly asked if it was for college or K-12 tuition, only if it was for a qualified use, which it was.
Now, in the NY form, we're presented with a screen titled "Tax Breaks for College Tuition" that asks if our child was an undergrad in 2021. I answer 'No' and click continue, and am served a screen that says "This Student Doesn't Qualify for Tuition Tax Breaks". There is no question to answer, just a 'Back' and a 'Continue' button. When I click 'Continue', I am again served the previous screen ("Tax Breaks for College Tuition") asking about whether our child was an undergrad. And back and forth. Rinse and repeat.
If I click the 'Show Relevant Form' button at the bottom of the screen, it calls up the "College Tuition Qualified Expenses Optimization Worksheet", so I'm inferring that the software is assuming the 529 withdrawal was for college tuition even though there have been other eligible uses of 529 withdrawals for at least a couple years now.
This seems like a clear software glitch. Anyone else experience this or have any suggestions for getting unstuck from this loop?
