State tax filing

Tennessee, which is where I live.    I have Tennessee as my free state, and I paid for Louisiana because I help my son with his taxes, and he lives in Louisiana.

 

When I get to the Your State Returns page, the Louisiana button says "Edit", and the Tennessee button says "Start".

 

I have followed the instructions at the web page I mentioned 3 times, twice under my normal user account, and once under my administrator account. I'm on Windows 10. I am up to date on Windows patches.