JillS56
Expert Alumni

State tax filing

The boxes on top of the screen are informational only and until you complete your return it can adjust.   TurboTax may have calculated a credit for you and after you completed the return, it adjust off that credit as you may not have been entitled for the credit.   If your withholdings on your W-2 were $122 then you cannot get more than $122 unless you were eligible for a refundable credit.