I’m having the EXACT same problem with my Vermont return.
I just got off a 90 minutes call with a TT rep….and we tried EVERYTHING to get the prompt on the page to enter or reenter and NOTHING worked.
She filed an investigation.
She expected an entry area down at the bottom of the screen..and even had me click down there in case it was an invisible box. No luck.
Bug in the software. I’m filling for an extension and hoping TT fixes the bug in time.
