I filed my tax returns on January 29th. At the end I got an error that my state forms were not ready, but they still filed and I got a text and email confirmation that the returns were accepted.
I was able to print my federal tax return, but not the state (MO), I could only preview them. TurboTax gave the option to be alerted when the forms were ready to download so I opted in for that. I received the attached email on February 11 that the forms were ready, but when I logged in they still said preview only, but now I can't even preview them, I get an error.
I've spoken to support twice on the phone and they have been absolutely no help. The first person told me if the forms were not ready to file they should be rejected and I'll have to file again, and the second person told me that the email I received was "just a reminder about the form" and I'll "get another email when the form is actually ready."
Any advice here? Yes, I have tried logging out and back in, many times.
