State tax filing

The token # is 951350.  

Your help is much appreciated and I look forward to hearing back.

For your information, I earlier received a token #942072 which I never got a response.  At that time, I had another issue (A form 8606 was generated which looked reasonable, but I don't recall providing any input to create this form):  How did that form get created?

The ability to e-file MA return is the most urgent, but if you have time to shed light on the other matter, I'd appreciate it.  Thanks again.