Thank you. I wish there were others like you that I could talk to, rather than chat bot and automated voice mail. I tried your suggestion. No change. Still don't have MA e-file option.
Also got on another chat bot to arrange a call back after it's suggestions were no help. Despite the call scheduled to come in on land-line, it went to the mobile and I missed it. I called that number back and got a series of recorded messages which sent me links to different situations, which I don't have.
I would really appreciate a call back, [phone number removed]; failing this, I will never use Turbotax again.
