just got off the phone with the specialist. She said TT is aware of the issue and is working on it. no workaround now. I expect to get notification on the solution through email.
just for today 25 minutes waiting + 48minutes call with agent + 58 minutes with specialist.
I will wait for one more week. I am not sure if I will get any notification. the agent I talked to on Saturday sent me a link to register for this issue notification, now that link shows page not found.
in the meantime, I am looking to efile from
https://www.njportal.com/Taxation/NJ1040/
does anyone know if we need enter each transaction there?
if not, there is no need to use TT in future.
I will update if I am lucky to get any notification email.
now it is hard to fill the survey for the call. every time I gave them good reviews because the agents were all patient even though issue were not resolved. I am so done with TT.
