ljmmcm
New Member

State tax filing

I am having the same problem with carry forward contributions to Edvest.  I have carry forward Edvest deductions for two grandchildren but am getting no deduction due to this error with TurboTax.  The software keeps my current eligible deduction as a carryford again into NEXT year (instead of giving me the credit due this year). I spent 2 HOURS on the phone with TurboTax with NO resolution (although they saw the error and were professional and polite and had a team working on it while I was on hold).  I did receive a call back the next day and was told there is a "glitch" in the system and to give it 2-3 business days and the problem would be fixed.  I gave it 5 days and the issue is still not resolved.  I do not have it in me to spend more time on the phone with them.  It is a known issue with them and they are not fixing it.