At this point, it might be best to try deleting your federal Form 8839, Qualified Adoption Expenses, and re-inputting your information to see if it will populate your Illinois data.
To delete Form 8839 in TurboTax Online, open your return in TurboTax and:
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Select Pick up where I left off, if that’s on the screen
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In the menu on the left, select Tax Tools, then Tools.
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In the Tool Center pop-up, select Delete a form.
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Select Delete next to Form 8839 in the list and follow the onscreen instructions.
Then, to enter your adoption credit information back into TurboTax Online:
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If you’re on the Hi TurboTax Client, let's keep working on your taxes! screen, click the Pick up where I left off button
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Click Federal in the left pane, if you’re not already there
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Click Deductions & Credits in the banner
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Scroll down and click Show more to the right of You and Your Family
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Click Start to the right of Adoption Credit
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Enter all relevant information on the subsequent screen
An adoption credit lowers your tax amount. If you don't owe taxes, then your credit isn't used. The unused credit is carried forward to the next tax year and again for five years until the credit is used up.
