Are you saying that you are seeing that Massachusetts input screen about "Massachusetts Special Handling" and TurboTax still thinks that it is an IRA?
If so, then I would like you to send us a sanitized version of your return. "Sanitized" means that all the personal data has been redacted.
You do this by sending us a "token" (a number that identifies your sanitized return in our database).
To send us a token, please do the following:
TurboTax Online:
Click Tax Tools in the menu to the left.
Click Tools, and then
Click Share my file with Agent.
A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.
Provide the token number that is generated onto this thread.
TurboTax Desktop:
Select Online menu if the customer is using Windows. Select “Help” if using a Mac.
Select Send Tax File to Agent.
A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent"
Note: Desktop will save a file to your computer unless you uncheck the box.
Another message will appear. Provide the token number that is generated onto this thread.
Finally, please enter at the bottom of your response "@" and "BILLM223" without the space in between so that I will be notified.
@rodyank57
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