Thanks again for taking the time to help me w/ my inability to e-file a MA return.
I have e-filed my 1040 and it has been accepted.
I called the number you left, went through the voice prompts and the call ended when they did not recognize me.
I then tried a question w/ the chat bot and actually got some fairly detailed instructions, albeit for changing your filing from mail to e-file. Went through these instructions and after selecting the "start" button, still got the two choices for e-filing my MA return: mail and file later.
I got a menu from the chat bot and asked for a call back. Was told a call would be in 14 minutes. It is now 36 minutes, and I doubt one will come through.
Any further help will be appreciated.
