state tax credit for taxes paid in other state

I was a part year resident in CT and VA in 2021.  When I filed through turbotax the two state filings were sent to each respective state, but my CT return was not sent to VA.  The Virginia tax form Schedule OSC [for getting a tax credit for taxes paid to another state] requires that I send a copy of my CT return to VA.   Why didn't turbotax send my CT return to VA?  TurboTax claims to follow the rules for each state, and is supposed to streamline the tax filing process.