You want to fill out this information for an accuracy guarantee claim, How to submit documentation for accuracy guarantee claims. You will want to go ahead and pay the bill so fees do not continue to accrue. If the letter is asking if you agree, it may be an audit type of letter.
For AUDIT SUPPORT
TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support. Follow these steps:
- Click on this link,
- then click on the blue button that says "Get Help from TurboTax Support".
- Answer the question regarding what tax year is your letter.
- Then it will ask you what the letter concerns.
- Then it will show you the phone number during posted business hours.
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