AmyC
Expert Alumni

State tax filing

Two thoughts. One something is stuck and making it revert or there is a problem. First, some data stuck steps:

  1. Go into your return.
  2. Go to the point where the information is correct.
  3. Log out of your return
    • Try one or more of the following:
      • Don't use Internet Explorer.
      • Clear cache and cookies,
      • Sign in using a different browser.
      • Sign in using a different device.
  4. Log back into your return.

Hopefully this will clear the issue and let you through with the correct numbers. If not, Contact Us so someone can see your issue.

 

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