I'm having the same problem but filing from Lancaster and it's supposed to be ten digits -- my property tax id is shown as 13 digits with three 0's on the end. I've tried it with all 13 digits and with just 10 -- the three 0's left off, but TT considers it an error and won't let me e-file. I've tried numerous messages to the "Digital Assistant" but to no avail. I've printed and can mail my return, but feel like I've paid to be able to e-file -- and of course can find no way to contact TT directly.
