To add one more version of this problem, I am long-time TTax user and always the Desktop version on Windows. This year, I owe small amount on Fed and since we moved during 2021, I have both CA and SC returns. TTax did NOT bring over my bank information from 2020 and it has not changed. The CA return allowed me to enter the DD info at the right place on the file your return screens but the SC simply returns the "information missing" red letters. I also tried multiple times with no luck. I will try some of the other suggestions seen in this thread but the fact the CA worked and SC did not is likely an important point to allow the software guys to get this corrected. I am also hung up with the "two mortgage" problem on Schedule A you can find in other threads. I can honestly say I am losing faith in TTax if they don't get things fixed quickly. The Schedule A problem is unacceptable IMO, given this is very normal condition for many, many customers!
