Yep, after talking to customer service for a half hour on the phone, I'm confident they don't know how to fix the problem, or have any idea of when a fix would be coming. One of their suggestions was to update my PC, which would have no bearing on their web application logic being faulty.
Going to be switching to HR Block or TaxAct, unfortunate because I've always used TurboTax but I guess they just aren't what they used to be. Sorry you paid upfront - I always wait until the end in case something like this happens.
