State tax filing

Similar issues the past two years. State e-file payment not accepted no matter what credit card is I enter. And the part-time customer service that you get is terrible. She hung up on me after making me hold for three times and at the end I said I just want a State e-file confirmation number so I can enter it in the box on the screen. I don't think she understood what I was asking and said she was new. Going to punt, print out and mail.