Mine was rejected 3 times and Customer Service had no answer (even sent tax forms for them to view).
Solution:
1. Open Federal and make sure it is transmitted, and refunded first.
2. Go back to Federal and go through Easystep and stop when it asks for a charitable contribution amount (after it asks whether you want to itemize or use standard deduction. Following that you should see pop-up question asking for a charitable contribution amount. If it had $300 or $600--change to $0.
3. Do not attempt to resubmit Federal Return
4. Go to State and follow through with Easysteps (you probably don't have to change anything). Submit and Transmit return.
Mine was accepted in less than 12 hours yesterday (19 February and they had no updates that day)--still waiting on refund (the same amount I had the first time).
You either need to save your Federal Return as it was originally or make a note discussing the differences and why (removing the $300 or $600 will reduce you refund a bit but within the tax table rates for a $300 or $600 increase in income. Y
You are not cheating--you are doing TurboTax's job!
