Yep, just another of the 99% of support responses re-directing to a phone, which I am trying to avoid due to a hearing impediment. If companies today, did not have a phone number to re-direct their chats and forums to, they would be worthless. In fact, for those with restrictive phone options, all of these companies are just that....WORTHLESS!!! For this TurboTax user for more than 2 decades, I am no longer a TurboTax user....
