So here's the latest. I was on the phone for 2 hours today with tier 2 support. After trying many things this is the bottom line.
1. There's a possibility that the Calif update hasn't happened yet. After checking the installed updates status, this may be true.
2. Tried to manually install the program patch but it failed to work. Something about file in the Data1.cab not being there.
3. Discussed the possibility of deleting cash contributions in the federal return. I took a 600 cash deduction which should have effected the state return but it keeps getting rejected.
4. Rep told me that in checking trouble reports today, I was not alone with this issue. She added my ticket number to the package.
5. I went into the federal return and deleted the 600 dollar deduction. Keep in mind that this increases the amount owed to the state. The federal has already been transmitted so that ship sailed.
6. Last option is to file by mail. Really don't want to do this.
In summary, I will wait a few more days to see if in fact a Calif update is made. If not, I will manually delete the 600 and just pay the increased amount to the state, about 15 bucks.
More to follow. What a mess.
