My program has the 1099-R showing where they should in part 1, lines 4 and 5.There are no known issues and no investigations open. Please review your income entries in the federal income section.
I would ask for a copy of your return, but since my program puts it in the right place, that would not help. You may need to contact cx support. First, review the income section and see if something got switched in there. You might want to try some technical things. You may have the 1099 stuck in the w2 position due to cookies or your AL may be holding something odd. Try the following steps first with either 1099-R or AL state, or both
For stuck information follow these steps:
- Delete the form, see How to Delete
- Log out of your return
- Try one or more of the following:
- Sign in using a different browser.
- Sign in using a different device.
- Log back into your return.
If all fails, Contact Us
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
