I have now filed three times online. I am continuing to get error messages. I just filed tonight, and the latest error message told me to go to www.support.turbotax.com for "a solution or workaround." First step. Please reply to emails documenting the problem. Second, acknowledge on this forum or elsewhere you have clear bugs and that you're working to fix them. If you can't, send refunds to everyone who paid you the state fee. That's fair. FYI, I'm copying this error message on Twitter. I encourage people to do that. It promotes transparency, factual reporting, accountability, and thus a corporate fix.
