I tried to contact support, but could not find an online contact form. Also tried the chat, but after clicking down to the final chat access, clicking on the chat button did nothing. All it showed as a command was javascript(0), at the bottom. Have difficulty understanding talk on phone, so need either email or chat. Spent over an hour and gave up, now trying community, which as it turns out, results in my 1 for 85 successes using communities or forums.
