State tax filing

My Federal is done and filed.  I understand that I cannot e-file my NC state return at this time. 

 

Right now I just want to print Form D-400 and mail it.  I've completed North Carolina  Form D-400.  But the TurboTax software will not show me the form and will not let me PRINT IT.   I keep getting told that I can view it and print it.  But I can't and PHONE SUPPORT can't help me either.  Even when PHONE SUPPORT accesses my screen they get the same message that I get.  "Forms are not available for Viewing, Printing or E-filing." 

 

I would even be willing to view Form D-400 and pen and ink the figures onto a paper copy but TurbTax doesn't even show me the D-400 (as it does Form 1040) like it doesn't exist.  So... I repeat that there is allot of misinformation from Intuit support especially stating that it can be printed and mailed.

I bought TurboTax and downloaded it from Amazon so I did not use the online version.