I’m sorry but the bull**bleep** copy and paste response the “tax experts” have been posting this week is a canned response not resolving the issue for many, STILL. TurboTax has REALLY messed it up this year and I’d bet money you all are going to lose a fair amount of customers between this tax year and next. The lack of action or even REASONABLE explanation coming from them is disgusting.
My company, like many probably, offers the option to auto-export your W2 from our system to TurboTax. Unfortunately for TurboTax, that decision is very much in my jurisdiction at my company, and we will NOT be offering this option going forward; we are terminating our relationship with TurboTax in this respect.
So congrats TurboTax! Your complete ineptitude has cost you the business of tens of thousands of people, and that’s just ONE company! I hope many more follow suit. Between that and your decision to not continue with IRS free file this year, you are doing an EXCEPTIONAL job at practically shoving your customers to your competitors.
