So much for knowledgeable CSR's.
I just EFiled my RI State Return a moment ago. Didn't have to wait for Other forms. When I checked the referenced form, it was for Estimated Tax underpayment, which didn't apply. Didn't have to wait until Feb 17th.
I'm guessing that they've fixed whatever the problem was on their end.
I'll bet that others will be able to file now as well.
