You may need to mail the return in. I don't think it is a glitch in the program. You will be provided with an address with the mailing instructions when you print out your tax return.
The message is saying that the tax withheld in box 4, 14 or 17 on one of your forms 1099-R is the same amount as on another form 1099-R. Because of this, your state will not allow your return to be e-filed. It is possible that you entered one of the forms twice, as it is unusual for those numbers to be the same on different forms. That is why you have to mail the return in, as the state wants to verify that the forms were entered correctly.
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